Lost/Stolen ATM or Debit Card


If your ATM or Visa® debit card has been lost or stolen, contact us as soon as possible.  


ATM card 

If you discover your ATM card is lost or stolen

during business hours   

Call 304-436-4112 or 800-532-9553.
outside of business hours    Call 304-436-4112 or 800-532-9553.
Dial 100 and leave a message in the general delivery mailbox.
Your call will be returned on the next busines day. 


Visa® debit card

If you discover your Visa® debit card is lost or stolen

during business hours  

Call 304-436-4112 or 800-532-9553.

outside of business hours  

Call 800-523-4175.
A hold will be placed on your card to prevent further transactions.
The following business day, call 304-436-4112 to order a new card.