Don't Get Lured into a Phishing Scam
from the ABA Education Foundation

Con artists now use email to try to hijack your personal financial information. In a scam known as "phishing," swindlers claim to be from a reputable company and send out thousands of fake emails in hopes that consumers will respond with the bank account information, credit card numbers, passwords or other sensitive information.

These emails can look quite convincing, with company logos and banners copied from actual Web sites. Often, they will tell you that their security procedure has changed or that they need to update (or validate) your information, and then direct you to a look-alike Web site. If you respond, the thieves use your information to order goods and services or obtain credit.

Consumer Tips

To avoid becoming a victim of a phishing scam, the American Bankers Association offers these tips:

  • Never give out your personal financial information in response to an unsolicited phone call, fax or email, no matter how official it may seem.
  • Do not respond to email that may warn of dire consequences unless you validate your information immediately. Contact the company to confirm the email's validity using a telephone number or Web address you know to be genuine.
  • Check your credit card and bank account statements regularly and look for unauthorized transactions, even small ones. Some thieves hope small transactions will go unnoticed. Report discrepancies immediately.
  • When submitting financial information online, look for the padlock or key icon at the bottom of your Internet browser. Also, many secure Internet addresses, though not all, use "https" to signify that your information is secure during transmission.
  • Report suspicious activity to the Internet Crime Complaint Center, a partnership between the FBI and the National White Collar Crime Center.
  • If you have responded to an email, contact your bank immediately so they can protect your account and your identity.

Simple Steps to Safeguard Your Identity

Up to 500,000 individuals are victims each year of identity theft, a fast-growing form of fraud. Fortunately, a few simple steps can help ensure you stay out of these statistics.

" Identity theft" or "account takeover fraud" involves criminals stealing a person's personal information. The crooks assume a person's identity, apply for credit in his or her name, run up huge bills, stiff creditors and generally wreck the victim's credit record.

At MCNB Banks, we put a combination of safeguards in place to protect customers, including employee training, rigorous security standards, data encryption and fraud detection. You can take these steps to avoid becoming a victim:

  • Don't give your Social Security or account numbers to anyone over the phone unless you initiated the call.
  • Tear up receipts, old bank statements and unused credit card offers before throwing them away. Crooks could steal information from your trash and use it to get credit in your name.
  • Review your bank and credit card statements as soon as you receive them to check for unauthorized transactions.
  • Protect your PINs and computer passwords; use a combination of letters and numbers and change them often. Never carry this information with you!
  • Order copies of your credit report once a year to ensure accuracy. Call any of the three national credit reporting agencies: Trans Union (800-888-4213), Equifax (800-685-1111) and Experian (888-397-3742).
  • Report any suspected fraud to your bank and credit card issuers immediately so they can start work to close accounts and clear your name right away .

By law you are only liable for the first $50 of unauthorized charges against a credit card. Still, restoring your identity can be a tremendous inconvenience. It's worth your while to exercise a little preventive maintenance. Protect yourself against this terrible crime.

Additional information about identity theft, protecting yourself, and recovering should you become a victim can be found at the resources below.

Federal Trade Commission
ID Theft Home


www.consumer.gov/idtheft

 

American Banker’s Association
Consumer Connection


www.aba.com
 

Member FDIC

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